Setup your cleaner public profile

Setting up your public profile after verification.

Once your account is verified you will receive a notification via your registered email address (verification can take anywhere between 5-7 days).

There are currently 2 methods available to set up your cleaner account detailed below:

 

1 – Assisted cleaner account set up: 

Our assisted setup consists of a detailed form for you to complete, which covers all aspects of your cleaning business including your services, staff & availability. After you have completed and submitted the form a member of our team will set up your account for you allowing you to take bookings for your services as soon as possible. As soon as your account is live you will be required to login to the dashboard to connect with Stripe (our chosen payment platform and provider). 

To complete your cleaner account with our assisted setup form please click here.

 

2 – Manual setup: 

To start setting up your cleaner profile by yourself please click the link near the bottom of the email “Visit now…” to access your Rate My Cleaner Dashboard. From here you will be guided through your cleaning store setup, it is important to fill in all details in order for customers to be able to book your cleaning services. Alternatively, you can skip the store setup for now and fill in the information from “Setup” in your Cleaner Dashboard.

Complete your cleaning business details.

The first step is to provide information on your cleaning business. Fill in your business information and upload your own logo & banner Image to make your cleaner profile instantly recognisable to your customers. 

  • If you do not have a static business address please use the “Find Location” field to set your main area of operations. 
  • If no logo or banner image is uploaded your profile will show the default Rate My Cleaner branding.
  • Email address & Phone numbers are hidden from customers, customers can contact you easily through our build-in message & enquiry system. 
Cleaner profile setup wizard form

Connect with Stripe to collect your earnings.

Rate My Cleaner uses Stripe payment gateway to process payments between customers and yourself, fill in your information in order to connect with our platform and allow customers to make payments to you for cleaning services. Select “Connect with Stripe” where you will be asked to enter your account information.

  • Stripe Connect is available to both sole traders and business users.
  • If you already own a Stripe account please login and connect through your existing account.

     

2-Step Authentication (Required).

RateMyCleaner uses 2 factor authentication with Stripe to ensure the safety and security of your payments on our platform. Please select “Use SMS” and enter your mobile number where you will receive a verification code for confirmation. After this step please continue to fill out all *required fields in the form then click “Authorise access to this account” to complete the payment setup.

*Set up my payments manually.

If you have opted for a manual setup rather than using the store setup wizard then please complete the following steps in order to connect your Stripe account. Go to your “My Account” page and select “Cleaner Dashboard“, on the left side menu select “Setup > Payments & Withdrawals” Select the “Connect with Stripe” button and complete the form as shown below.

Stripe Connect Setup Form

*Set up my payments manually.

If you have opted for a manual setup rather than using the store setup wizard then please complete the following steps in order to connect your Stripe account. Go to your “My Account” page and select “Cleaner Dashboard“, on the left side menu select “Setup > Payments & Withdrawals” Select the “Connect with Stripe” button and complete the form as shown below.

Stripe Connect manual setup

Stripe Connected.

On the successful connection of your Stripe account, you should see a something like the screenshot below. Continue onto the next step. If you are having issues connecting your Stripe account please contact us at info@ratemycleaner.co.uk and a member of our team will be in touch to assist you with the sign up process.

Stripe Successfully Connected